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Recently, we installed a Chown Security camera at an office project I manage in Medford, Oregon. The quality and clarity of the camera images for this system is excellent, the panning feature and zoom-in and -out capabilities make it extremely easy to view a detailed image of the parking lot and walkways. I also appreciate the ease with which I can access the system; it is much quicker and easier than the previous camera system we have utilized.

Jason McCauley was the sales person we worked with and I want to compliment Jason on his knowledge and experience. He explained the features of the cameras with great clarity and made it understandable in layman’s terms. He has good technical knowledge involving using the system, was hands on with the installation and he did an excellent job of coordinating your technicians and our local contractor. He was always punctual for meetings and was well prepared, he followed up on any issues we left open for additional discussion and provided detailed drawings and diagrams of the cameras and their locations.

Earlier this month our largest client at the site had an employee slip and fall incident. Unfortunately our computer/camera expert was out of the office and we needed to capture the event on tape for our records. As I am new to the system, I contacted Jason and ask if he could work with me to facilitate recording this event. He immediately came to the office and together we recorded the incident. Our client was pleased to see the video and I am happy to report that no further action was required.

I highly recommend Jason and Chown Security and look forward to working with him on other projects in the future.

Sincerely, Susan Pierson
Property Manager
Investors One, LLC

I just wanted to send you both a quick email to express my thanks for a job well-done last week by Steve and Jamie as part of our rekeying efforts at the First and Main IRS office in Portland. We needed to have all of our on-master cores replaced on every one of our floors. This took considerable preparation and hard work by both Steve and Jamie, much of which was done in advance.

In fact, their attention to detail and excellent customer service made an intricate job--where timing was critical--very smooth and free-flowing. These two gentlemen made my job a whole lot easier and less stressful, let me tell you. So thanks again to your team for the great service . . . we hope to continue working with Chown Security whenever possible in the future.

John D. Roos
Sr. Physical Security Specialist
AWSS; Physical Security & Emergency Preparedness


“I want to take this opportunity to pay my complements to all the technicians (locksmiths) involved in the rekey of our school district. It has been a pleasure getting to know them and work with them, I am sure that you are aware of how talented and diversified they are. It is my hope that we will be able to work together in the future. Again my thanks to them and your company.”

Dave Small
Hillsboro School District


“I would like to express my sincere thanks to Steve and his diligence for the untiring work he has done for PGE and for me personally after we installed new software for our door. He was wonderful when I called him and he responded to my pleas for help as soon as he could, which was immediately most of the time, unless he was out of town helping someone else. He is the most patient instructor I have encountered in my 50+ years of working and is extremely knowledgeable in his trade.”

Pat Hatleli
PGE Corporate University

"The installation couldn't have gone any better. It looks lovely considering it's such a big piece of hardware and you did an amazing job with making the door look elegant from inside and out. My fire inspector came yesterday and also was so impressed with how lovely it looked."

Aysha Ghazoul
Zaytoon LLC


"I wanted to thank you and the team at Chown for all the help on my Door Security project.
I was a bit worried since we had an old building, a mixture of old locks and had long ago lost track of all the keys that had been issued. But you jumped in and helped to lay out a plan we could live with. The work was professional and timely. More importantly it worked when you left and is still working."

Robert Lyons
NW Packing

"I just want to commend your employee, Olaf, who did a fantastic job with a rather large and complicated re-keying project for the Congregation of Holy Cross at the University of Portland. He was extremely hard working, courteous, and considerate. He did efficient and high quality work with little disturbance to our residents. Please pass along our compliments and gratitude to him for a job well done. We are very pleased with his work!"

Kaley McCauley
University of Portland